2017 Festival Dates – May 4-6, 2018. Doors will open at 11:30 AM every day with music starting at 11:45. The festival ends at 11 PM on Friday and Saturday and 10 PM on Sunday. Be the first to know about more announcements by signing up for the E-List.

Stay tuned for the 2018 Festival Map.

Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home.

The following items are ALLOWED:

• Baby Strollers
• Backpacks (Standard school sized. No frames or camping gear)
• Binoculars
• Blankets, Sheets, Towels
• Cameras – only nonprofessional photos and video cameras will be allowed, and must be without equipment attachments such as selfie sticks, tripods, and monopods
• Empty CamelBak water bottles and hydration packs, and plastic or aluminum water bottles
• Water – you may bring two factory sealed bottles of water and refill them throughout the day at our free water filling stations (up to 1 liter each)

The following items are PROHIBITED:

• Aerosol containers, including sunscreen and personal beauty products
• Any and all professional audio recording equipment
• Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.
• Any and all professional video equipment. No video recording will be allowed
• Drones or any other remote flying device
• Coolers of any kind. (Exceptions may be made for medical use)
• Framed backpacks
• Hammocks
• Glass and metal containers of any kind
• Illegal and Illicit substances of any kind
• Outside food or beverage (including alcohol) of any kind, except 2 factory sealed bottles of water (up to 1 liter each)
• Umbrellas
• Pets (except service animals)
• Professional radios or walkie-talkies
• Selfie sticks
• Skateboards, scooters, bicycles, wagons, carts or any personal motorized vehicles
• Tents, canopies, or shade structures of any kind
• Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach balls, give-aways, samples, etc.
• Weapons or explosives of any kind
• Fireworks
• Large chains or spiked jewelry
• Bicycles inside festival grounds (free parking is available near festival entrance)
• Carts of any kind (including Red Wagons)
• Chairs of any kind

*SUBJECT TO CHANGE

Every attendee (including media) will be searched prior to entry. By purchasing a ticket, you agree to submit to a thorough, TSA-style search, including emptying your pockets and bags, a full pat-down, having all of your items examined, and possibly removing your shoes. Police officers work both inside and outside our events. All narcotics laws are strictly enforced. We reserve the right to refuse entry to anyone.

No, firearms are not allowed at this event.

All Passholders are allowed to enter and exit the festival as needed up to 3 times per day. You must be scanned upon exit at the gate in order to re-enter that same day.

If you lost an item at the festival, please email info@shakykneesfestival.com and we will do our best to help get it back to you.

We make every effort to create a safe and secure environment on the Festival grounds. On-site security and emergency medical staff will be available on site. If you need any assistance, go to the medical tent, or look for a police officer or Festival staff member.

Children 8 and under enter for free with a ticketed adult. No more than 2 kids per adult will be allowed to come in. We highly recommend not bringing in children under 8 years of age.

Vendor applications for the 2018 fest can be found here.

General information and questions:

• info@shakykneesfestival.com

Inquiries regarding purchased tickets and wristbands:

• www.frontgatetickets.com
• Call (888) 512-SHOW (7469)

Questions regarding our ADA and Accessibility program:

• access@shakykneesfestival.com

Become a Shaky Knees Festival Sponsor

• Email Vinson Lee

Press & Editorials Inquiries

• Email Brittany Pearce

Marketing & Media Partnerships

• Email Brooke Leal

Shaky Knees Festival and Front Gate Tickets are ready before, after, and during the festival to answer any of questions or concerns you might have. Please have patience- we receive a large number of emails each day and will answer questions in the order in which they are received.

You can find that info at our Legal & Privacy Page or our Terms & Conditions Page.

Get the best rates in town, book your hotel here.

No, there is no camping at the fest. However, we do have some great deals with hotels around the park.

We encourage fest-goers to use public transit! Getting to the festival is easy when using MARTA.

3-Day General Admission Ticket – Enjoy all three days of Shaky Knees
Single Day General Admission Ticket – Enjoy the specific day for which you buy a ticket
VIP Ticket – All the access of a General Admission Ticket with additional perks
Platinum Ticket– All the access of a General Admission Ticket with exclusive additional perks

Purchase your Ticket on our Tickets page for more information.

While Craigslist, eBay, StubHub, VividSeats or any broker site may appear to save you cash and allow access to the festival, many of these are either already used or are counterfeits.

If you want 100% confidence in your ticket purchase, you should only purchase your tickets on our Tickets page or frontgatetickets.com to purchase your tickets every single time. Also, in the event of a festival cancelation, your tickets will only be refunded when purchased through our Tickets page or frontgatetickets.com.

Often times people will try to sell their wristbands to others if they cannot attend a certain day. Unfortunately, the removing of a wristband automatically voids it. Security will check every wristband to assure it has not been removed and replaced. In doing so, you will be escorted directly from the festival grounds.

We offer 100% Ticket Protection in the event that you cannot attend the festival for a valid, documented reason. The cost is 6% of the ticket price and can be added to your order during the purchase process. For additional information on ticket protection, please contact Front Gate Tickets or call (888) 512-SHOW.

Children 8 years-old and younger will be admitted free of charge with a ticket-holding adult.

Become a Shaky Knees Ambassador, sell tickets to earn points and redeem a 3-Day GA Ticket for yourself. Plus, sell even more to gain additional tickets, VIP upgrades, and more during the festival weekend! Find out more about the program here.

Shaky Knees Music Festival is a rain or shine event.

Ticket is for Shaky Knees Music Festival, not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.

“Management” means C3 Presents, LLC, and its affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the ticket for a price higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. The ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management. Ticket user consents to Management’s use of their image or likeness incidental to any video display, transmission, or recording of the event.

Wristbands will ship 2-4 weeks prior to the festival.

If you have not received your wristband(s) 72 hours prior the start of the festival, please contact our ticket provider, Front Gate Tickets or call 888.512.SHOW (7469).

The Box Office location and hours will be released closer to the festival.

To upgrade to VIP, please visit the Tickets Page to see the details and make your purchase.

If you’ve already purchased Tickets and need to change your shipping address, want to know the status of your order, look up your order history, or have a general question about your order, please contact our official ticket provider Front Gate Tickets or call (888) 512-SHOW.

• All wristbands will be mailed. No hard tickets or Print Pass option will be available.
• All sales are FINAL – no refunds and no exchanges.
• Only wristbands purchased through Front Gate Tickets are valid. If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.
• Wristbands MUST be worn for entry into the Festival.
• Wristbands MUST be worn securely on wrist and cannot be slipped on and off.
• Wristbands must be scanned upon exit at the gate in order to re-enter that same day.
• Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE and NON-REPLACEABLE.
• Do NOT remove, stretch or tamper with your wristband in any way or you will not be allowed entry.
• Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff.
• If your wristband is removed by Festival security/event staff for any reason, it WILL NOT be replaced.
• All ticketholders must pass through security and are subject to bag inspection. Prohibited items will be confiscated by event staff.
• The festival takes place rain or shine.
• THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.

Wristbands will ship 2-4 weeks prior to the festival.

If you have not received your wristband(s) 72 hours prior the start of the festival, please contact our ticket provider, Front Gate Tickets or call 888.512.SHOW (7469).

If your wristband has been lost or stolen, please contact our ticket provider, Front Gate Tickets or call 888.512.SHOW (7469) in advance of the festival.

Once the festival concludes and you’re ready to remove your wristband, safely cut at the end where the cloth strap is sewn onto the clasp, so it will pull through easily without damaging the strap, the clasp, or your fingers!

Remember to keep your wristband on during the event days. Do not remove your wristband until you plan to leave the festival for the final time.

For questions on how to care for or appropriately wear/remove your wristband, please visit Will Call or Ticket Help tent near any entrance at the festival.

Interested in contributing to the fan experience at this year’s festival through sponsorship? Please contact Vinson Leewith inquiries.

Vendor applications for the 2018 fest can be found here.

Become a Shaky Knees Ambassador, sell tickets to earn points and redeem a 3-Day GA Ticket for yourself. Plus, sell even more to gain additional tickets, VIP upgrades, and more during the festival weekend! Find out more about the program here.

There are special designated lanes at the festival entrances for patrons with disabilities. Look for the wheelchair signs above the entrance lanes or ask a staff member to direct you to the lanes.

• • Our Access Center services include, but not limited to:

  ○ Answers to questions specific to the Access Program

• ○ Information relevant to our patrons with disabilities

• ○ Programming information in Braille for reference

• ○ Power outlet for recharging power mobility devices

○ Festival map that identify all viewing areas for patrons with mobility limitations (plus one companion). Please note that special access viewing areas have limited capacity and are available on a first-come, first-served basis.

• Visit the Access Center for information on our wristband program. If you have mobility impairments you can request a specially-colored wristband at the Access Center. This wristband is to show our team that you (plus one companion) are eligible to enter the ADA platform areas.
• Note: the wristband does not guarantee a spot in these areas. Both areas have a limited capacity and are available on a first-come, first-served basis. The wristband is non-transferable.

• The Festival grounds are wheelchair accessible, but please be aware that this is a large venue with great distances between stages. Also, it is an outdoor music festival situated in a park. Therefore, most travel is over natural terrain. If it should rain, there will be mud in some places.
• We do not provide personal care, golf cart rides, or push service. Please plan ahead and bring attendants if needed. In addition, the festival does not provide wheelchairs for rent or loan. Please make arrangements in advance if a wheelchair is needed.
• Wheelchairs, power wheelchairs and three or four-wheeled scooters are allowed for use by Patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis.
• Visit the Access Center for a map of the festival grounds with wheelchair platform locations identified. The wheelchair platform areas are reserved at all times for people with mobility impairments plus one companion. Please note that these areas have limited capacity and are available on a first-come, first-served basis.
• Accessible portalets are available at the ends of each row of restrooms throughout the park.

Animals and pets are not allowed within the festival grounds. Service animal inquiries can be sent to access@shakykneesfestival.com.

• Outside food and drink (except for bottled water) is not allowed in the festival, but if a patron has special medical dietary restrictions, items will be allowed if accompanied by a doctor’s note. You will be asked to present your doctor’s note to security upon entry to the festival.
• A patron requiring insulin is allowed to bring his or her medically necessary materials and medications provided all medicine has a prescription label with the patron’s name. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal located at the medical tents. Please do not dispose of these items in other trash bins at the festival.

For any other questions, please e-mail access@shakykneesfestival.com.

The 2018 Press Application can be found here.

For Marketing and Media Partnerships inquiries, please email Brooke Leal.